Client Intranet / Customer Portal
As a part of the incorporation of innovative solutions with our services, we are now using the Client Intranet or the customer portal. We consider taking this as a great step when it comes to providing quality services to all of our clients. It is our way of giving each of our clients the convenience of accessing any files that they want from the recent or previous cleaning services that we have conducted.
Client Intranet is a multi-platform tool that can give our clients the instant access that they need for any documentation supporting the services we have rendered. Some of the documentations that our clients can access are the following:
Quality Audit Results that include details, certain comments and some photographs as proofs.
- Complete data sheets.
- Detailed Risk Assessments.
- Step by Step Method Statements.
- Detailed Specifications.
- Full Periodic Planners.
- Thorough Training Records & the Planners.
- Copies of the Service Level Agreements.
- Complete Insurance Details.
- In Depth Management Reports.
Having the access for these information and data sheets will allow clients to take a look on the reports and documentations that our assigned staff did when they arrived at the site. Whatever documentations they are looking for, they can access it through the Client Intranet of Elite Cleaning.